We hope you're doing well today. As part of our commitment to provide the best possible infrastructure for your services, we're notifying you of scheduled network maintenance that may affect your services in our Orlando facility later next week. We encourage you to please read the details below carefully:

Maintenance type:

Data center:

Reason for Maintenance:
One of our transit providers will be performing maintenance on their equipment. During this time another of our carriers will pick up the traffic.

Increased latency and minor packet loss while our network routes converge around one of our other transit providers during the maintenance window.

Time of Maintenance:
Start: Thursday, January 19th @ 12:00 AM EST
Finish: Thursday, January 19th @ 6:00 AM EST

Estimated amount of downtime:
During the 6-hour maintenance window, you should not expect downtime however you may experience periodic packet loss or increased latency during convergence. We would recommend making minimal updates to your websites during this window just to be safe.

Thank you so much for taking the time to review this notice. If you have any questions or concerns about this scheduled procedure, please don't hesitate to contact our staff for more details. 

Tuesday, January 17, 2017

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