Scheduled Network Maintenance [March 9 @ 9 PM EST]

  • Monday, 1st March, 2021
  • 13:08pm

As part of our commitment to provide the best infrastructure for your services, we're sharing this notice to inform you of emergency maintenance that will be taking place in our NYC facility. We recommend reviewing the following details:
Maintenance type:
Core Networking Equipment Upgrade
Reason for Maintenance:
During the listed maintenance window, the networking team will be making changes to our core networking equipment to improve performance and support future functionality in the NYC3 region. This maintenance is in 2 parts and you will receive another announcement soon with 2nd maintenance window.
Clients affected:
All clients located in our NYC based facility (on the server).
Maintenance Window:
Start: Tuesday, March 9, 2021 @ 9 PM EST
Finish: Wednesday, March 10, 2021 @ 2 AM EST
Estimated amount of downtime:
We do not expect any impact to customer traffic during this maintenance but there will be a risk of increased latency and packet loss while upgrades are being performed. We will endeavour to keep this to a minimum for the duration of the change.

Thank you so much for taking the time to review this notice and we do apologize for any inconvenience these unforeseen issues may pose to you. If you have any questions or concerns about this maintenance procedure, please don't hesitate to contact our staff for more details.

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